1. Overview
This Privacy Policy describes how WEN XIN YING HUA LIMITED ("NuolaParty," "we," "us," or "our") collects, uses, discloses, and protects information when you use the NuolaParty mobile application, website, and related services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Policy. NuolaParty is intended only for people aged 18 and over.
2. Information we collect
Information you provide
- Account information: such as display name, date of birth or age confirmation, gender if you choose to provide it, profile photo, bio, interests, and login credentials or linked sign-in identifiers.
- User content and activity: voice room participation, room titles, comments, reactions, follows, messages, reports, feedback, and other content you choose to create or share.
- Support and safety communications: information you send when contacting support, appealing an action, or reporting another user or content.
- Purchase information: transaction status and purchase identifiers for in-app purchases. Payment card details are processed by the applicable app store or payment provider and are not received by us.
Information collected automatically
- Device and technical data: device type, operating system, app version, language, time zone, IP address, network information, device or advertising identifiers where permitted, and diagnostic logs.
- Usage data: features used, rooms visited, interactions, session timestamps, approximate location inferred from IP address, and app performance or crash information.
- Audio data: live audio is transmitted to provide voice-room functionality. Audio may be temporarily processed or retained when necessary for safety investigations, legal compliance, or when a user submits a report, subject to applicable law and our retention practices.
Permissions
With your permission, the app may access your microphone to let you speak, photos or camera to let you choose a profile image, and notifications to keep you informed. You can change device permissions at any time in your system settings. Some features may not work without the relevant permission.
3. How we use information
We use information to:
- create and maintain your account and deliver voice, discovery, social, and support features;
- personalize recommendations based on interests and service activity;
- protect users, review reports, enforce our Terms and Community Guidelines, and prevent spam, fraud, abuse, and illegal activity;
- process and verify purchases, maintain transaction records, and provide customer support;
- monitor performance, fix errors, analyze how features are used, and improve the Services;
- send service, security, and—where permitted—promotional communications; and
- comply with law, respond to lawful requests, and establish or defend legal claims.
4. How we disclose information
We do not sell your personal information for money. We may disclose information:
- To other users: profile details, public room activity, and content you choose to share are visible according to the feature and your settings.
- To service providers: vendors supporting hosting, content delivery, analytics, customer support, communications, fraud prevention, and moderation, under contractual safeguards.
- For legal and safety reasons: when reasonably necessary to comply with law, protect rights or safety, investigate abuse, or respond to valid legal process.
- For a business transfer: in connection with a merger, financing, reorganization, acquisition, or sale of assets, subject to appropriate confidentiality protections.
- With your direction or consent: when you ask us to share information or connect with a third-party service.
Third-party sign-in, app store, and payment services process information under their own privacy policies.
5. International data transfers
NuolaParty is an international service. Your information may be processed in countries other than where you live, where privacy laws may differ. Where required, we use appropriate safeguards for cross-border transfers.
6. Data retention and security
We retain information only for as long as reasonably necessary to provide the Services, meet legal and accounting obligations, resolve disputes, and protect the safety and integrity of the community. Retention periods vary by data type and purpose. When information is no longer needed, we delete or de-identify it, unless law requires a longer period.
We use reasonable administrative, technical, and organizational measures designed to protect information. No system is completely secure, and we cannot guarantee absolute security.
7. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information; restrict or object to certain processing; or withdraw consent. You may update certain profile details in the app, manage permissions in device settings, and opt out of non-essential communications.
To request account deletion, use the in-app deletion option or follow the instructions on our Account Deletion page. We may verify your identity before fulfilling a request. You may also have the right to complain to your local data protection authority.
8. Children
The Services are not directed to anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided information to us, please contact us so we can investigate and take appropriate action.
9. Changes to this Policy
We may update this Policy from time to time. We will post the revised version with a new effective date and provide additional notice where required by law.